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ARTICLE 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent, or give you the opportunity to opt out.
How do I withdraw my consent?
If after giving us your consent you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at contact@ventilya.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so, or if you violate our Terms and Conditions.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your order. Once your order is complete, all transaction information is deleted.
All direct payment gateways comply with PCI-DSS, managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions. We recommend reading their privacy policies to understand how they will handle your personal information.
Please note that some providers may be located in or have facilities in a different jurisdiction than you or us. If you proceed with a transaction involving a third-party provider, your information may be governed by the laws of the jurisdiction in which that provider is located.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognized standards.
COOKIES
Below is a list of cookies we use:
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
In the event of a merger or acquisition, your information may be transferred to the new owners so that we may continue to sell products to you.
GDPR
Customers' personal data (address and order details) will be shared with partners responsible for delivering your products.
To offer personalized deals, your personal information may be used anonymously.
To modify, view, or delete your data, please send a request to contact@ventilya.com.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply get more information, please contact our Privacy Compliance Officer at contact@ventilya.com.